Los Angeles Caregiver Resource Center
To Whom It May Concern:
As you may already know, my wife is recovering from a very severe brain
aneurysm leaving her paralyzed and unable to speak. In the past,
you assisted financially in helping to pay for her nursing. This
was done in order to relieve me. I also know that the financial assistance
you gave us was only temporary. When we were receiving this assistance,
I was able to have three nurses nearly around the clock, which probably
saved my health.
Several months ago, I was sequestered by one of your staff who grilled
me about the phone calls I had not made to the phone numbers she referred.
Though I had called some numbers, but not all, she ridiculed me, leaving
me with the salutation that "maybe I should find more time". After that
phone call, there has been no more support nor communication with your
organization, leaving me somewhat confused as to the "real" purpose of
your organization.
Another odd thing, which happened much earlier, you had referred me
to an attorney to enlist his aid. Though we never had a meeting,
he was able to consume your five hundred dollars on the phone as well as
pitch me the value of a "living trust" which he could put together for
another five hundred dollars, yet he was never able to advise me on the
real points concerning social services, HMO lawsuits and a lot of other
stuff I needed to know at the time. In my view, you wasted five hundred
dollars and he was selling me! Though I had mentioned this before
to you, you seemed not at all concerned. I'm curious if this attorney
is one of you trustees, and uses LACRC as a vehicle to bring in clients?
This is not exceptional nor unlikely, as I am finding those involved
with medicine and care giving to be disingenuous and consumed with money
making.
Now that I am back down to one nurse and totally stressed out as how
to meet her payroll and pay our home mortgage, I would like to point out
that out of the four phone numbers given to me to call, one I never called
being that it seemed completely inappropriate to my needs, and the one
I called for energy assistance cascaded through at least three or four
other referral numbers which could not help at the time. The last
number for HICAP, seemed too little too late, since my wife was shortly
to be enrolled by Medicare.
Joel Webb